Terms of service

Website Terms of Service

By using this site, you agree to these terms of use. If you do not agree to these terms of use, please do not use this site.

This site is owned and operated by Chief Nutrition Pty Ltd (Chief Nutrition). This site is controlled and operated by Chief Nutrition from its office in the State of New South Wales, Australia. Although this site can be accessed from other locations, by accessing this site you agree that these terms of use shall be governed by and construed in accordance with the laws of the State of New South Wales, without giving effect to its conflicts of law principles.

This site contains copyrighted materials, trademarks and other proprietary information, including, but not limited to, text, photos and graphics, the worldwide rights to which are owned by Chief Nutrition. You may not use, copy, publish, upload, post (to a bulletin board or otherwise), transmit, distribute, or modify any contents of this site in any way, except that you may download one copy of such contents on any single computer for your personal, non-commercial use only, provided you do not alter or remove any copyright, trademark, author attribution or other proprietary notices and legends.

To the fullest extent permissible under applicable law, Chief Nutrition disclaims all warranties, express and implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the generality of the foregoing, Chief Nutrition does not warrant that: (a) the contents of this site will be accurate, reliable, error-free or non-infringing, or that any errors in such contents will be corrected; (b) that this site or the server that makes it available are free of viruses or other harmful components; or (c) that your use of this site will be uninterrupted.

Mention of particular resources on this website does not necessarily imply endorsement of them or their products. There may be other resources equally useful for your needs. This site and its contents are provided “as is” and without warranties of any kind. The information on this website is supplied on the terms and understanding that Chief Nutrition is not responsible for the results of any action taken on the basis of information on this website, nor for any error in or omission from this website. Chief Nutrition expressly disclaim all and any liability and responsibility to any person, in respect of anything, and of the consequences of anything, done or omitted to be done, by any such person in reliance, whether wholly or partially, upon the whole or any part of this website.

Under no circumstances and under no legal theory (including, but not limited to, negligence) shall Chief Nutrition be liable to you or any other person for any damages, whether direct, indirect, special, incidental, consequential, punitive or otherwise that result from, arise out of, or are in connection with the use of or access to, or the inability to use or access, this site or its contents, even if Chief Nutrition have been advised of the possibility of such damages.

If any of these terms of use is unlawful, void, or for any reason unenforceable, then that term shall be deemed severable from the other terms and shall not affect the validity and enforceability of any remaining terms.

These terms of use constitute the entire agreement between Chief Nutrition and you relating to the subject matter herein. Chief Nutrition shall have the right to change or modify these terms of use at any time. 

Mobile Terms of Service

The Chief Nutrition mobile message service (the "Service") is operated by Chief Nutrition (“Chief Nutrition”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Chief Nutrition’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Chief Nutrition through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Chief Nutrition. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +61483925504 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Chief Nutrition mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +61483925504 or email hello@wearechief.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.